Lonely Planet Ukraine:

"SEARCHING FOR LOST ANCESTORS — Brought to the reading public’s attention by Jonathan Safran Foer’s novel Everything is Illuminated, for the last two decades countless descendants of Ukrainians, Jews, Germans and Poles who left the region in the 19th and 20th centuries have been returning to Ukraine to research their family history. However, as Foer discovers, this is not always an easy task! The secret of finding records, locations and survivors is to do your research before you leave home and hire a reliable guide (especially if you don’t speak the language and/or are not familiar with the culture/history/geography of Ukraine).

Barry Zwick, Editor and Travel Writer, Los Angeles Times:

"In a country where English is not widely spoken, not even at customs, a good guide — and he was extraordinary, as well as good company — can be indispensable. Most taxi drivers don’t speak English, nor do they know our alphabet."